Position Overview
This opportunity is designed for a technically capable Field Service Technician who thrives in a highly autonomous, customer-facing role supporting advanced environmental and infrastructure systems. The position plays a critical role in ensuring reliable system performance across a diverse installed base while acting as a trusted technical resource to customers, internal teams, and channel partners. The individual will contribute directly to customer satisfaction, operational continuity, and long-term client relationships throughout the Americas.
Professional Responsibility and Scope
The Field Service Technician is responsible for commissioning, maintaining, and troubleshooting engineered treatment and infrastructure systems in a wide range of operational environments. This includes diagnosing electrical and mechanical issues, supporting system optimization, and providing clear technical communication to stakeholders ranging from plant operators to engineering teams. The role also supports internal functions by assisting with system preparation, testing, and modifications, as well as providing remote technical support when not in the field. Success in this position requires strong independent judgment, adaptability across varied site conditions, and the ability to manage multiple priorities while maintaining a high standard of service delivery.
Location and Lifestyle Context
-Remote, field-based role with a preferred home base in either the Northeastern or Southwestern United States.
-Travel up to 85%, with frequent weekday travel across North America and the ability to return home on most weekends.
-The role offers a dynamic work environment for individuals who enjoy variety, independence, and exposure to diverse industrial and municipal settings.
Long-Term Professional Growth
This position provides the opportunity to deepen expertise in complex infrastructure systems, controls, and field diagnostics while gaining exposure to a wide range of applications and customer environments. Over time, individuals can expand their technical capabilities, take on increased responsibility in system optimization and training, and contribute to broader service and operational initiatives. The role serves as a strong foundation for advancement within technical service, engineering support, or commercial functions.
Compensation
-Salary range $75-90k, based on experience and qualifications.
-Health Benefits: Comprehensive coverage for health, dental, and vision
-Retirement Savings: 401(k) with 5% employer match
Team Environment and Leadership Approach
The organization operates with a lean, highly collaborative structure where team members are expected to support one another across functions. This role works closely with service leadership, technical specialists, and commercial teams, requiring open communication and a proactive mindset. Individuals are encouraged to take ownership of their work while contributing to a broader culture focused on responsiveness, accountability, and shared success.
Organizational Stability and Industry Position
The company is an established provider of engineered environmental and infrastructure solutions with a strong presence across multiple international markets. Its reputation is built on technical reliability, long-standing customer relationships, and a commitment to service excellence. Continued investment in service capabilities and system innovation supports sustained growth and a stable market position.
Experience and Qualification Summary
-Background in electrical, mechanical, or industrial systems, with the ability to interpret schematics and P&ID.
-Experience with controls, diagnostics, and field troubleshooting is important, along with familiarity with PLC and HMI.
-Strong communication skills, both written and verbal, are essential for effective customer interaction and reporting.
-A high level of personal organization, the ability to travel extensively, and a commitment to maintaining safety and quality standards are required.
-A valid driver’s license and passport are necessary for regional and international travel.